Privacy Policy for ELTS PrepMaster
Your privacy is important to us at IELTS PrepMaster. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect both personal and non-personal information in various ways:
- Personal Information: This includes information you voluntarily provide when registering for an account, making a payment, or contacting us. Examples include your name, email address, payment details, and phone number.
- Non-Personal Information: This includes data collected automatically, such as IP addresses, browser type, device information, and user activity on our website through cookies and analytics tools.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide you with access to our IELTS courses and resources.
- To process payments for your premium account and manage your credit balance.
- To communicate with you, including sending course updates, promotional content, or responding to inquiries.
- To enhance and personalize your learning experience.
- To analyze website traffic and user activity for improving our services.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties for specific purposes:
- Service Providers: We work with payment processors, cloud service providers, and technical support teams to operate and maintain our platform.
- Legal Obligations: In rare cases, we may need to disclose your data to comply with legal requests or protect the rights and safety of our users.
4. Data Security
We are committed to securing your personal information and use a variety of measures to ensure this, including:
- Encryption of sensitive data (like payment details).
- Secure servers and firewalls to protect our databases.
- Regular system monitoring for potential vulnerabilities.
5. Your Rights
You have the following rights concerning your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your account and associated data.
- Objection: Opt out of marketing communications at any time.
6. Cookies
We use cookies to enhance your browsing experience and gather usage data. You can manage your cookie preferences through your browser settings.
7. International Data Transfers
Your information may be transferred to, stored, or processed in countries outside your own. We ensure that such transfers comply with data protection regulations to safeguard your privacy.
8. Children's Privacy
Our services are not intended for users under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through our website.
Stay confident knowing that your privacy is our priority, and we’re committed to keeping your data safe and secure as you focus on preparing for success with IELTS PrepMaster!